Each request was scored from 0 to 10 based on how the agency handled it. The transparency score is the average across all requests for that agency.

• 10Immediate electronic access, little to no redaction
• 9Timely access with minimal redaction
• 8Delayed access after back and forth
• 7Access, but required in-person pickup or residency
• 6Access with excessive redaction
• 5In-person pickup required, documents not retrieved
• 4Process confusion, documents not provided
• 3Rejection on records requiring balancing test
• 2Acknowledged but never fulfilled
• 1Rejected records routinely considered public
• 0No response at all